These Terms and Conditions outline the rules and regulations for using the Logo Clutch website and its services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree with these terms, please refrain from using our services.
Logo Clutch provides logo design, branding, and other related services, including but not limited to website development, marketing strategies, and digital design services. These services are designed to cater to businesses and individuals looking to enhance their brand’s visibility and impact.
By using our services, you affirm that you are at least 18 years old, or have the legal capacity to enter into a binding agreement. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these terms.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as any other policies or guidelines referenced herein.
We collect personal information, including but not limited to your name, company name, email address, phone number, billing information, order details, and creative brief. This information is essential to provide and process your orders, improve our services, and maintain communication with you.
Your personal information is used to process orders, deliver services, communicate with you about your order status, and send promotional offers or updates. We will not share your information with third parties unless you provide consent or it is required by law.
We take the utmost care to protect your payment information. All payments are processed using secure payment processors with SSL encryption to ensure the privacy and security of your financial details.
We treat your personal and payment information as confidential. We do not sell, rent, or share your information with third parties unless explicitly authorized by you or required by law.
The number of revisions allowed depends on the package you select. Each package includes a specified number of revisions. We strive to meet your expectations and will continue to revise your design until your needs are fully satisfied. Revisions that do not alter the core design concept are free of charge, with a typical turnaround time of 48 hours for revisions.
Once the design is finalized, any further revisions or requests for changes will be treated as a new order and will incur additional charges. Any requests for substantial design changes after final approval may also be subject to a new charge.
Refund requests are only accepted under certain conditions. Refunds will not be provided under the following circumstances:
Refunds are not available for certain services, including but not limited to:
In the case of website projects, refunds are not available once the design has been approved and the project is sent for development.
If the client fails to provide the required creative brief within 10 days of placing the order, a partial refund (not exceeding 25%) may be provided.
To claim a refund, you must contact us by:
To claim a refund, you must contact us by:
At Logo Clutch, we are dedicated to delivering high-quality designs that meet your expectations. Our designers conduct thorough research and craft each design with careful attention to detail. We aim to exceed your expectations, ensuring the final product aligns with your business goals and vision.
We offer a satisfaction guarantee to all our clients. We provide unlimited revisions (based on your package) until you are fully satisfied with your design. Our goal is to ensure that your brand's identity is accurately represented and that you are happy with the final product.
Your completed order will be delivered to the email address or account provided during the ordering process. A confirmation email will also be sent to confirm the delivery.
The turnaround time for your project will depend on the selected package. The minimum time required for design completion is 2 business days. For urgent orders, please contact our customer support team to discuss expedited services.
We maintain records of all completed projects. If any design files are lost or misplaced, we will provide you with the original files as soon as possible
Your completed order will be delivered to the email address or account provided during the ordering process. A confirmation email will also be sent to confirm the delivery.
To ensure the security and accuracy of our communication, we only take responsibility for interactions made through official Logo Clutch email addresses and phone numbers. We are not liable for any damages caused by communications from email addresses or phone numbers that do not match our official domain
If a client fails to respond to project-related communication for over 45 days, a project activation charge may apply to resume work.
Upon final payment and completion of your project, the ownership of the final design will be transferred to you. However, Logo Clutch reserves the right to showcase the design in our portfolio or for promotional purposes unless otherwise agreed upon in writing.
In the event of a refund, Logo Clutch retains full ownership of all designs, and the client loses any rights to use the submitted designs. The designs will remain the property of Logo Clutch and can be used at the company’s discretion.
Logo Clutch reserves the right to update or modify these Terms and Conditions at any time. Any amendments will be communicated to clients through email or our website. The updated terms will be effective immediately upon publication.
By continuing to use our services after modifications to these terms, you acknowledge and agree to the updated policies.
Logo Clutch will comply with applicable laws and regulations. If required by judicial proceedings, court orders, or legal processes, we may disclose personal information to relevant authorities.
These terms and conditions are governed by the laws of the jurisdiction in which Logo Clutch operates. Any disputes will be subject to the jurisdiction of the courts in that region.
By using Logo Clutch’s services, you agree to the terms outlined above. If you have any questions or concerns, please contact our customer support team. We are committed to providing high-quality service while safeguarding your interests and ensuring your satisfaction.
